TTM_MGNT-103: Human Resource Management in Tourism (Supreme)
About Course
The Four key components of Human Resources Management in Tourism are:
- Challenges and the Legal Context, Attracting
- Selecting People for the Organization
- Developing People in the Organization
- Employee Relations.
Upon successful completion of this course, learners will be able to:
- Describe the components of a human resource management plan
- Express the importance of the people dimension in tourism as a fundamental element in the success of tourism enterprises
- Evaluate the job description of a human resources manager in tourism
- Interpret how future changes in work patterns will affect human resource issues in tourism
Course Content
Course Learning Outcomes
-
04:19
-
04:14
-
LO2: Outline the historical perspective of HRM
01:36 -
LO3: List the tools used for making evidence based decisions
03:40 -
LO4: Describe the Aspects of growing Professionalism in HRM
04:30 -
LO5: Classify and briefly explain the environmental influences on HRM
07:32 -
LO6: Solve the Quiz for The Contribution of Human Resource Management
-
Assignment: The Contribution of Human Resource Management
-
Case Study: The Contribution of Human Resource Management
-
04:05
-
04:27
-
LO2: List the rights and freedoms under Canadian Charter
02:26 -
LO3: Summarize different aspects of legislation protecting the general population
07:53 -
LO4: Explain about the legislation in relation to the workplace
05:58 -
LO5: Solve the Quiz for The Evolving Licit Compliance and Influence on Canadian Workplaces
-
Assignment: The Evolving Licit Compliance and Influence on Canadian Workplaces
-
Case Study: The Evolving Licit Compliance and Influence on Canadian Workplaces
-
05:16
-
03:28
-
LO2: Explain the significance of technology in HRM
01:31 -
LO3: Discuss about the human resource information system (HRIS)
06:31 -
LO4: Outline the purpose of HR audits
02:31 -
LO5: Demonstrate the process of selecting and implementing an HRIS with examples
03:37 -
LO6: Solve the Quiz for Impact of Technology on Human Resources Management
-
Assignment: Impact of Technology on Human Resources Management
-
Case Study: Impact of Technology on Human Resources Management
-
Topic: Planning in Human Resources
04:00 -
LO1: Explain the importance of human resource planning
00:00 -
LO2: Outline the steps involved in human resource planning
04:19 -
LO3: Summarize the process of planning and implementing HR programs to balance supply and demand
03:41 -
LO4: Solve the Quiz for Planning in Human Resources
-
Assignment: Planning in Human Resources
-
Case Study: Planning in Human Resources
-
Topic: The Selection Process
04:01 -
LO1: Define selection and Discuss its strategic importance
02:41 -
LO2: Explain the selection Process
10:53 -
LO3: Solve the Quiz for The Selection Process
-
Assignment: The Selection Process
-
Case Study: The Selection Process
-
Topic: Employee Recruitment
03:53 -
LO1: Summarize the Importance of Recruitment
01:45 -
LO2: Explain the Recruitment Process and Classify the Recruitment
05:17 -
LO3: Discuss strategies for recruiting a more diverse workforce
01:59 -
LO4: Solve the Quiz for Employee Recruitment
-
Assignment: Employee Recruitment
-
Case Study: Employee Recruitment
-
Topic: The Process of Onboarding and Training
04:56 -
LO1: Differentiate between onboarding and Training
02:15 -
LO2: Describe the training process
02:16 -
LO3: Explain several Common types of Training for Special purposes
04:08 -
LO4: Solve the Quiz for The Process of Onboarding and Training
-
Assignment: The Process of Onboarding and Training
-
Case Study: The Process of Onboarding and Training
-
Topic: Strategic Plans for Pay
05:32 -
LO1: State the Components and Considerations of total Employment Rewards
03:22 -
LO2: Define the Equity Theory along with its Impact on Pay Rates
01:20 -
LO3: Explain the process of Establishing pay rates
02:30 -
LO4: Solve the Quiz for Strategic Plans for Pay
-
Assignment: Strategic Plans for Pay
-
Case Study: Strategic Plans for Pay
-
Topic: The Benefits and Services for Employees
04:28 -
LO1: Classify the employee benefits and Explain their strategic role
08:28 -
LO2: Outline different Employee-specific services
05:06 -
LO3: Solve the Quiz for The Benefits and Services for Employees
-
Assignment: The Benefits and Services for Employees
-
Case Study: The Benefits and Services for Employees
-
Topic: Occupational Health and Safety
05:29 -
LO1: State the importance of occupational health and safety of employees
01:51 -
LO2: Explain the health and safety legislation of Canada
04:14 -
LO3: Summarize various reasons for accidents
03:05 -
LO4: List the OH&S challenges in Canada
04:20 -
LO5: Discuss about Violence at Work and its Law
01:53 -
LO6: Solve the Quiz for Occupational Health and Safety
-
Assignment: Occupational Health and Safety
-
Case Study: Occupational Health and Safety
-
Topic: Managing Employee Separations
04:39 -
LO1: Explain about Employee Relations and Engagement
02:07 -
LO2: Define employee turnover and State the associated costs
03:16 -
LO3: Discuss the various aspects of Involuntary turnover
02:35 -
LO4: Summarize the Termination Interview
01:31 -
LO5: Solve the Quiz for Managing Employee Separations
-
Assignment: Managing Employee Separations
-
Case Study: Managing Employee Separations
-
Topic: Corporate Labour Relations
04:19 -
LO1: State the purpose of Labour Union
02:02 -
LO2: List the Reasons for Workers Organization
02:11 -
LO3: Explain the Canada’s labour laws
01:26 -
LO4: Outline the Labour Relations Process
03:20 -
LO5: Solve the Quiz for Corporate Labour Relations
-
Assignment: Corporate Labour Relations
-
Case Study: Corporate Labour Relations
-
Module Based Quiz
