BA_MKTG200: Introduction to Marketing (Professional)
About Course
This course is designed to familiarize students with the concepts in the broad field of marketing with a global perspective. Marketing can be described as activities performed by organizations as well as being a social process. Students will learn how to combine these activities through topics covering:
- Elements of marketing such as initiating the marketing process
- Understanding consumers and the market
- Targeting opportunities in the market place
- Satisfying market opportunities through products, brands, channels, and supply chain management.
- Attention is directed towards the study of the principles of effective marketing planning, which begins with an understanding of consumers
- Entails appropriate product, pricing, promotion and channel strategy.
Upon successful completion of this course, the student will have demonstrated the ability to:
- Explain the role and importance of marketing in organizations and organizational strategy,
- Understand the role ethics and corporate social responsibility have in marketing,
- Determine if elements of the marketing strategy are consistent with one another,
- Use analytical and research methods for understanding the marketing environment and marketing strategy,
- Explain how marketing discovers and satisfies consumer needs and wants,
- Explain how the marketing mix affects a firm’s ability to compete in the marketplace,
- Describe how market orientation focuses on creating customer value, satisfaction, and customer relationships,
- Recognize how marketing activities differ for goods and services,
- Explain the importance of marketing in corporate strategy and planning,
- Explain how marketing both affects and is affected by the internal and external environments of an organization,
- Develop an effective marketing plan using a case study based on a current business.
Course Content
Module
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03:55
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02:25
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LO2: Articulate the process by which Marketing identifies and fulfills consumer requirementss
02:32 -
LO3: Differentiate between the components of the Marketing Mix
07:32 -
LO4: Solve the Quiz for Initiating the Marketing Process
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03:20
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09:42
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LO2: Assess the influence of technological advancements on both marketers and customers
04:23 -
LO3: Describe the major Canadian legislation that ensures competition and safeguards consumers
06:08 -
LO4: Solve the Quiz for Scanning the Marketing Environment
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04:10
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02:48
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LO2: Differentiate between problem-solving variations of the consumer purchase decision process
03:30 -
LO3: Recognize the primary Psychological and Sociocultural factors
03:59 -
LO4: Solve the Quiz for Consumer Behavior
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Topic 4- Marketing Research: From information to action
03:18 -
LO1: Comprehend the concept of Marketing Research
01:45 -
LO2: Describe the various categories of Marketing Research
04:22 -
LO3: Familiarize oneself with the stages involved in the Marketing Research process
08:50 -
LO4: Solve the Quiz for Marketing Research
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Topic 5- Market Segmentation, Targeting and Positioning
03:53 -
LO1: Explain Market Segmentation and its appropriate application in Marketing strategies
04:01 -
LO2: Utilize the five-step process for segmenting and targeting markets to identify potential target markets
12:09 -
LO3: Evaluate the factors utilized in segmenting consumer and organizational markets
05:22 -
LO4: Solve the Quiz for Market Segmentation, Targeting, and Positioning
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Topic 6- Developing New Products and Services
03:48 -
LO1: Identify the classifications of consumer and business goods and services
05:03 -
LO2: Describe the purposes underlying each step of the new-product development process
03:46 -
LO3: Analyze the implications of alternative views of “newness” in new products and services
04:37 -
LO4: Solve the Quiz for Developing New Products and Services
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Topic 7- Managing Products and Brands
03:25 -
LO1: Describe the stages of the Product Life Cycle and how Products evolve over time
06:38 -
LO2: Understand the Significance of Branding and Alternative Branding Approaches
04:42 -
LO3: Explain the roles played by packaging, labeling, and warranties in the Marketing
03:11 -
LO4: Solve the Quiz for Managing Products and Brands
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Topic 8- Managing Services
03:18 -
LO1: Explain the unique elements of services and their significance in service marketing
02:55 -
LO2: Utilize knowledge of the services continuum to categorize different types of services
03:44 -
LO3: Assess the service purchasing process from a consumer Perspective
04:09 -
LO4: Solve the Quiz for Managing Services
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Topic 9- Advertising, Sales Promotion, and Public Relations
03:24 -
LO1: Differentiate between Product and Institutional Advertising
03:07 -
LO2: Outline the steps involved in developing, executing, and evaluating an advertising program
09:12 -
LO3: Evaluate Alternative advertising media, consumer-oriented, and trade-oriented sales promotions
03:28 -
LO4: Solve the Quiz for Advertising, Sales Promotion, and Public Relations
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Topic 10- Personal Selling and Sales Management
02:51 -
LO1: Analyze the nature and scope of personal selling and Sales Management
04:52 -
LO2: Differentiate among the various types of personal selling approaches
03:16 -
LO3: Define the major functions of Sales Management
06:00 -
LO4: Solve the Quiz for Personal Selling and Sales Management
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Module Based Quiz